Tcs BPS hiring For Customer Support: Non-Voice (Commercial Banking)

Job description

TCS BPS hiring for Customer Support Associate Non-Voice (Commercial Banking@ Indore @Chennai Job Description: Customer Support Associate Non-Voice (Commercial Banking)for international process Experience: 2 to 5 years Shifts: Comfortable with any shifts (Ireland/UK/US) Location: Indore, Chennai Process: Commercial / Corporate Banking (Non Voice) Role Summary: Provide non-voice customer support to commercial banking clients through email. Ensure accurate processing of service requests, documentation checks, and issue resolution while meeting quality and compliance standards Key Responsibilities: • Handle customer queries via email • Process account servicing requests, transaction queries, and documentation verification • Maintain accurate records and meet SLA targets for quality and turnaround time • Coordinate with internal teams to resolve complex cases Skills & Qualifications: • Strong communication and analytical skills • Good understanding of commercial banking products and workflows • Bachelors degree in business/finance/commerce preferred "TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately"