Technical Support Engineer (Hindi Speaking)

Job description

Job Summary: We are looking for a Technical Support Executive to provide technical assistance for Electronics, Audio, Computer Operating Systems, Smart Devices, IoT products, and other IT products. Key Responsibilities: • Diagnose and troubleshoot hardware & software issues. • Provide technical support via phone, email, and chat. • Install, configure, and support Windows, Linux, and macOS. • Identify root causes and resolve customer issues promptly. • Escalate complex issues when required. • Stay updated with the latest technologies and products. Requirements: • Basic knowledge of Electronics, Audio, Computer Hardware, and IT products. • Hands-on experience with Windows, Linux, and macOS. • Knowledge of Smart Devices and IoT products. • Strong troubleshooting and problem-solving skills. • Good communication and customer handling skills. • Excellent communication in Hindi and English.