Treasury/ Payment Application Support - Swift/TRAX/Quantum

Job description

https://fis.wd5.myworkdayjobs.com/SearchJobs/job/IND-PUNE-FL7/Treasury--Payment-Application-Support-Senior\\_JR0307683 **About the team** Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and clients Treasury and Payments business operations. **What you will be doing** - Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients. - Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs. - Recreate, document client issues and troubleshoot problems to support product quality - Experience in documenting SOPs to support daily operations **What you bring:** - 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment. - Ready to work in flexible rotating shifts. - Understanding of SWIFT confirmations - MT300, MT5XX - Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages - Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages - Understanding of Bank statements - MT9XX and CAMT53 - Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments. - Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain - Strong client interaction facing role experience