Treasury/ Payment Application Support - Swift/TRAX/Quantum

Job description

https://fis.wd5.myworkdayjobs.com/SearchJobs/job/IND-PUNE-FL7/Treasury--Payment-Application-Support-Senior\\_JR0307683 About the team Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and clients Treasury and Payments business operations. What you will be doing • Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients. • Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs. • Recreate, document client issues and troubleshoot problems to support product quality • Experience in documenting SOPs to support daily operations What you bring: • 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment. • Ready to work in flexible rotating shifts. • Understanding of SWIFT confirmations - MT300, MT5XX • Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages • Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages • Understanding of Bank statements - MT9XX and CAMT53 • Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments. • Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain • Strong client interaction facing role experience