Unit Manager - Risk Containment Unit/Senior Unit Manager

Job description

Job Purpose This position is open with Bajaj Finance ltd.- Duties and Responsibilities • Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end. • • VDR should be 100%. • • Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. • This includes closure of cases within defined TAT and with quality of field investigation reports• Review and tracking of location visits by location RCU Managers. • • Support Field team with relevant triggers received from central monitoring, for them to investigate. • Track investigation cases for closure. • • To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate. • • Ensure proper handholding on all Automation process RCU projects. • Continuously improvement on TAT. • • Ensure error free dashboards are circulated within defined period• Propose changes suggestions in credit policy-location wise (whenever required)• Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss. • • Proactively identifying fraud trends and taking effective corrective measures. • • Evaluate the current frauds process continuously and changes to be more effective. • • Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location. • • Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction. • equired Qualifications and Experience Graduation. • 4-6 Years of experience.