Urgent Opening -Teller Service Executive / Cashier - Satara

Job description

Job description • To ensure accurate, timely and error free operational processing of customer needs and requests in cash. • Handling the Cash related operations within the set SLA without compromising on quality and compliance norms and maintaining minimum balance requirements. • To ensure complete customer satisfaction, to work within established standards of customer service for the branch. • To interact with customers and be able to answer and satisfy all customer queries and needs, within the boundaries set and within controlled costs. • To also manage the Foreign Exchange dealings in-case the branch deals in Foreign exchange transactions. Required Candidate profile • To handle Cash Operations in Branch, interact with customers, and process customer needs. • Establish new customer relationships by cross selling various bank products. • To ensure effective and profitable relationships for the bank with all external vendors. • To overcome problems using guidelines and escalate with expediency, when necessary Interested Candidates can share their CV on vikash.babu@dcbbank.com