User Experience Design Senior Analyst - HIH - Evernorth

Job description

INTRODUCTION TO EVERNORTH:  Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India. About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence. About Cigna: The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group. Position Overview: This position will craft exceptional user experiences and help drive the evolution of visual language standards and guidelines across a multi-brand enterprise design system. Leveraging their knowledge of user-centric best practices and UI skillset, they will help the team to build a scalable system with dynamic theming to meet the needs across product lines, services, and brands. This role will help to maintain and evolve current libraries and enable new branding and themes. You will help the team explore, experiment and produce usable artifacts with a focus on using generative AI. Artifacts will include illustration, photography and iconography. The mission of the Enterprise Design Systems team is to set the bar for design system disciplines and define the processes, work output, platforms and tools that will bring efficiency and quality to product delivery. This team incubates new design patterns that represent the evolution of the brand in the digital product environment, and innovative experiential concepts that push the expectations of users in the health-focused digital ecosystem. The design system is intended to deliver cohesive and consistent design standards to all product lines associated with health plan and health services, and to expand to represent the voices of the direct customer, the client, and the provider. Responsibilities AI‑First Development & Automation ·        Drive AI‑assisted development workflows using tools like Cursor IDE to accelerate design system engineering. ·        Build and maintain automation scripts (TypeScript/Node) for tasks such as code generation, data transformation, CLI tools, and workflow orchestration. ·        Create and optimize design‑to‑code automation pipelines using scripts, APIs, and AI agents. ·        Conduct critical review and validation of AI‑generated code to detect errors, hallucinations, accessibility issues, or incorrect API usage. ·        Develop reusable AI workflows, prompts, structured patterns, and templates for improving team productivity.   Design System Engineering ·        Build and extend components using LIT/Web Components and TypeScript, ensuring alignment with system architecture and standards. ·        Develop reusable React components, understanding hooks, props, state management, and framework differences (React vs. LIT). ·        Apply and maintain design tokens (CSS custom properties), including semantic, primitive, and fallback token strategies. ·        Contribute to strengthening design-system‑aligned automation across component creation, documentation, and validation.   Figma API & Design Tool Automation ·        Use the Figma REST API for component extraction, style retrieval, asset generation, automation scripts, and integration with engineering workflows. ·        Build or extend Figma plugins/widgets using TypeScript &#43; JSX to support design-to-code and component automation workflows. ·        Manage API authentication, rate limits, and webhooks to ensure robust integrations.   Accessibility (A11y) Implementation ·        Implement accessible UI components with proper ARIA roles, states, keyboard navigation, and screen reader support. ·        </sp