Walk-in- Drive, 16th-Sep-26||SME|| Order management

Job description

Mega Walk-in drive-16th-Sep-2026 We are looking for Order Management Experience- 4-7 years Level - SME - Order Management Work Location - Hyderabad Notice - Immediate-30 days Academics: B.com/M.com/MBA Shift: Night Shifts • 4-7 Years exp in order management • Proficiency in at least two ERP platforms used by Mativ (Oracle, SAP, LN, or equivalent) • Deep understanding of order-to-cash processes: order intake, pricing, freight, customs, invoicing, credit/debit notes • Demonstrated experience managing complex, high-touch accounts with cross-functional coordination demands • Strong analytical capability able to diagnose order and billing exceptions, identify root causes, and drive resolution • Excellent written and verbal communication with the ability to manage escalations professionally • Experience with EDI, customer portals, and international logistics documentation • Salesforce CRM proficiency • Ability to work effectively with ambiguity and manage multiple competing priorities Skills: • Experience in specialty papers, engineered materials, or converting industries • Knowledge of consignment, make-to-order, or make-to-hold inventory models • Exposure to trade compliance, export documentation, or customs requirements • Multilingual capability (relevant to site/region assignment) • Experience contributing to SOP writing or process improvement initiatives • Escalation resolution rate and timeliness • Billing exception clearance within agreed SLA • Order accuracy and amendment turnaround for complex accounts • Customer satisfaction and relationship health for owned portfolio • Peer mentoring contribution and knowledge sharing activities