Wintel Administrator

Job description

Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Wintel Admin Position: Senior Systems Engineer Experience: 6 yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0726-0738 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: The Windows Administrator is responsible for the installation, configuration, administration, maintenance, and troubleshooting of Windows Server environments to ensure the availability, performance, and security of enterprise IT infrastructure. The role involves managing Active Directory services, virtualization platforms, backup and recovery processes, system monitoring, and server performance while providing technical support for infrastructure-related issues. The administrator will collaborate with cross-functional teams to implement infrastructure improvements, maintain high system uptime, and support day-to-day IT operations. Key Responsibilities - Install, configure, administer, and maintain Windows Server 2019 and later operating systems. - Manage and troubleshoot Windows Server roles and features, including Active Directory, DNS, DHCP, Group Policy (GPO), and Remote Desktop Services (RDS). - Monitor server performance and troubleshoot system issues using Performance Monitor, Event Viewer, Task Manager, and other diagnostic tools. - Administer VMware virtual environments, including creating virtual machines, cloning VMs, managing snapshots, and allocating hardware resources. - Configure, maintain, and troubleshoot RAID (hardware and software) and perform disk management activities. - Perform regular server health checks, patch management, and preventive maintenance activities. - Manage backup and recovery operations to ensure business continuity and data integrity. - Provide technical support and resolve server, operating system, and infrastructure-related incidents within agreed SLAs. - Monitor infrastructure using enterprise monitoring and ticketing tools, ensuring timely incident resolution. - Assist in the evaluation, testing, and deployment of new hardware, software, and infrastructure technologies. - Support user access management, permissions, and security policies within the Windows environment. - Maintain documentation for server configurations, operational procedures, and troubleshooting guides. - Collaborate with infrastructure, network, and application teams to resolve complex technical issues. - Ensure compliance with organizational security standards, backup policies, and operational best practices. - Work independently and as part of a team to deliver reliable and efficient IT infrastructure support Required Skills : - 3–6 years of experience in Windows Server Administration. - Strong hands-on experience with Windows Server 2019 and later. - Good knowledge of Active Directory, DNS, DHCP, Group Policy (GPO), and Remote Desktop Services (RDS). - Experience with VMware administration, including VM creation, cloning, snapshots, and resource allocation. - Knowledge of TCP/IP, UDP, server networking, and infrastructure troubleshooting. - Experience with backup and recovery solutions. - Hands-on experience with RAID configuration and disk management. - Familiarity with system monitoring and IT ticketing tools. - Basic knowledge of Unix/Linux servers is an added advantage. - Strong troubleshooting, analytical, and communication skills. - Ability to work independently and effectively within a team environment. Behavioural Competencies : Proven experience of delivering process efficiencies and improvements Clear and fluent English (both verbal and written) Ability to build and maintain efficient working relationships with remote teams Demonstrate ability to take ownership of and accountability for relevant products and services Ability to plan, prioritize and complete your own work, whilst remaining a team player Willingness to engage with and work in other technologies #LI-SA2 **Your future duties and responsibilities** **Required qualifications to be successful in this role** **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace