WPS Delivery Lead

Job description

**WPS Delivery Lead** **Role Overview** The WPS Delivery Lead is responsible for leading delivery across multiple client accounts, ensuring successful program execution, strong governance, customer satisfaction, and financial performance. The role owns account P&L, drives operational excellence, supports business growth through RFP/RFI participation, and champions AI-led transformation initiatives. **Key Responsibilities** - Lead delivery and governance for multiple client accounts and programs - Establish delivery frameworks, operating models, and governance processes. - Drive successful setup, transition, and execution of new programs. - Manage executive stakeholder relationships and act as a trusted advisor to clients. - Own account P&L, including revenue, margin, forecasting, and profitability. - Support RFP/RFI responses by defining delivery, governance, and transition strategies. - Lead AI and automation initiatives to improve delivery efficiency and business outcomes. - Drive risk management, quality assurance, compliance, and continuous improvement. - Mentor delivery teams and build high-performing organizations. - Identify growth opportunities and support account expansion initiatives. **Required Qualifications** - Bachelor's degree in Engineering, Computer Science, Business, or related field. - Experience in life sciences domain - 20+ years of experience in IT services, consulting, or technology delivery. - Proven experience managing multiple accounts, large programs, and delivery governance, handling 150+ team - Strong experience in client management, financial management, and team leadership. - Experience in P&L ownership and business development support. - Exposure to AI, automation, and digital transformation initiatives is preferred. **Key Skills** - Program & Portfolio Management - Delivery Governance - Account & Stakeholder Management - P&L Management - Risk & Quality Management - RFP/RFI Support - AI & Digital Transformation - Strategic Planning - Leadership & Team Development - Executive Communication **Success Measures** - Delivery excellence and customer satisfaction - Revenue growth and profitability - Successful program mobilization and governance - AI adoption and productivity improvements - Account retention and business expansion opportunities