WPS Delivery Lead

Job description

WPS Delivery Lead Role Overview The WPS Delivery Lead is responsible for leading delivery across multiple client accounts, ensuring successful program execution, strong governance, customer satisfaction, and financial performance. The role owns account P&L, drives operational excellence, supports business growth through RFP/RFI participation, and champions AI-led transformation initiatives. Key Responsibilities • Lead delivery and governance for multiple client accounts and programs • Establish delivery frameworks, operating models, and governance processes. • Drive successful setup, transition, and execution of new programs. • Manage executive stakeholder relationships and act as a trusted advisor to clients. • Own account P&L, including revenue, margin, forecasting, and profitability. • Support RFP/RFI responses by defining delivery, governance, and transition strategies. • Lead AI and automation initiatives to improve delivery efficiency and business outcomes. • Drive risk management, quality assurance, compliance, and continuous improvement. • Mentor delivery teams and build high-performing organizations. • Identify growth opportunities and support account expansion initiatives. Required Qualifications • Bachelor's degree in Engineering, Computer Science, Business, or related field. • Experience in life sciences domain • 20+ years of experience in IT services, consulting, or technology delivery. • Proven experience managing multiple accounts, large programs, and delivery governance, handling 150+ team • Strong experience in client management, financial management, and team leadership. • Experience in P&L ownership and business development support. • Exposure to AI, automation, and digital transformation initiatives is preferred. Key Skills • Program & Portfolio Management • Delivery Governance • Account & Stakeholder Management • P&L Management • Risk & Quality Management • RFP/RFI Support • AI & Digital Transformation • Strategic Planning • Leadership & Team Development • Executive Communication Success Measures • Delivery excellence and customer satisfaction • Revenue growth and profitability • Successful program mobilization and governance • AI adoption and productivity improvements • Account retention and business expansion opportunities