ABHFL-Senior Sales Manager-DSA-Prime-Gurgaon

Job description

Key Result Areas ( Max 1325 Characters) Supporting Actions (Max 1325 Characters) Accountability Supporting Actions Sales Planning and DSA Management • Define and execute a plan for target achievement in conjunction with AH (Sales) - ABHFL, considering competitive forces and local trends • Scan the local market and competitor offerings on a periodic basis, and work closely with DSA network to tweak efforts accordingly • Constantly review DSA network for effectiveness and drive operational efficiencies to ensure active DSA relationships are working optimally to achieve business objectives • Provide data for and compile periodic MIS reports for disbursements, profitability, DSA performance, NPAs, market expansion, etc.; also use insights to provide DSA partners feedback proactively Customer Acquisition/ Engagement • Identify local business growth opportunities, and refine DSA engagements accordingly • Work closely with DSA partners on identified prospects for relationship origination by deploying a partnership mindset and sharing product characteristics and USPs effectively to drive favourable closure and customer satisfaction • Communicate with in-process prospects and DSA partners to ensure clarity on transaction status and proactively drive for operational compliance to ensure timely approvals • Deploy schemes to drive DSA engagement, sales and profitability, ensuring dual focus on sales expansion and cost optimization Operational Effectiveness • Track and ensure efficient DSA business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections) • Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) • Adopt improved processes and best practices in order to enhance operational effectiveness, productivity and overall business contribution of DSAs for ABHFL Sales Planning and DSA Management • Define and execute a plan for target achievement in conjunction with AH (Sales) - ABHFL, considering competitive forces and local trends • Scan the local market and competitor offerings on a periodic basis, and work closely with DSA network to tweak efforts accordingly • Constantly review DSA network for effectiveness and drive operational efficiencies to ensure active DSA relationships are working optimally to achieve business objectives • Provide data for and compile periodic MIS reports for disbursements, profitability, DSA performance, NPAs, market expansion, etc.; also use insights to provide DSA partners feedback proactively Customer Acquisition/ Engagement • Identify local business growth opportunities, and refine DSA engagements accordingly • Work closely with DSA partners on identified prospects for relationship origination by deploying a partnership mindset and sharing product characteristics and USPs effectively to drive favourable closure and customer satisfaction • Communicate with in-process prospects and DSA partners to ensure clarity on transaction status and proactively drive for operational compliance to ensure timely approvals • Deploy schemes to drive DSA engagement, sales and profitability, ensuring dual focus on sales expansion and cost optimization Operational Effectiveness • Track and ensure efficient DSA business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections) • Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) • Adopt improved processes and best practices in order to enhance operational effectiveness, productivity and overall business contribution of DSAs for ABHFL Sales Planning and DSA Management • Define and execute a plan for target achievement in conjunction with AH (Sales) - ABHFL, considering competitive forces and local trends • Scan the local market and competitor offerings on a periodic basis, and work closely with DSA network to tweak efforts accordingly • Constantly review DSA network for effectiveness and drive operational efficiencies to ensure active DSA relationships are working optimally to achieve business objectives • Provide data for and compile periodic MIS reports for disbursements, profitability, DSA performance, NPAs, market expansion, etc.; also use insights to provide DSA partners feedback proactively