Area Manager - Operations and Service

Job description

Job Purpose • This position is open with Bajaj Finance ltd. Duties and Responsibilities • Responsible for support to Rural. • ˜Branch service & cashier. • ™ • Ensuring policy adherence and meeting the KPIs at branches • Ensuring adherence to Process & Policies • QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers • Provide Feedback to branch users on error & improving the accuracy • Data Analysis & Monthly presentation preparation for Rural Team • Resolving reconciliation open entries & ensure zero pendency • Following with IT / PMO for issues faced by branches and timely closure for the same • Co-ordination with Audit team for Observation shared and closure of the same • Process Initiative : system related development and automation Required Qualifications and Experience Required Qualifications and Experience: • Education qualification- MBA • Work experience- 3 - 6 years of experience