Assistant Manager – HR Operations & Payroll (South Africa)

Job description

Job Title: Assistant Manager – HR Operations & Payroll (South Africa) We are seeking a dynamic, detail-oriented, and proactive professional to join our team as Assistant Manager – HR Operations & Payroll. This role will manage end-to-end HR operations with a strong focus on payroll administration, including hands-on experience in South Africa payroll. The incumbent will ensure accurate, complaint, and timely execution of payroll and HR processes while delivering high-quality support to employees and key stakeholders. Exposure to Oracle Fusion HCM (multiple modules), HDL (HCM Data Loader), and OTBI – HCM will be considered an added advantage. Shift Timing: 2:00 PM – 11:00 PM (IST) Key Responsibilities • Payroll Administration • Process monthly payroll inputs including attendance, new joiners, exits, salary revisions, and variable pay components • Calculate, validate, and reconcile salaries, deductions, and statutory components with high accuracy • Coordinate with payroll vendors, Finance, and internal HR teams to ensure timely and accurate payroll processing • Manage full & final settlements, payroll reconciliations, and statutory compliance requirements • Handle payslips, salary advances, payroll documentation, and audit-related queries • Address and resolve payroll-related queries from employees and stakeholders within defined SLAs • Experience in handling South Africa payroll is preferred • HR Operations • Manage end-to-end onboarding and exit processes, including documentation and system updates • Issue employee letters such as offer, confirmation, increment, promotion, market correction, experience, and relieving letters • Maintain and update employee records in HRMS platforms with high data accuracy and integrity • Support employee lifecycle events including transfers, promotions, organizational changes, and role movements • Resolve employee HR queries through ticketing tools such as ServiceNow, adhering to defined SLAs • Coordinate with global and regional HR teams to support standardized HR operations and workflows • Track, analyze, and report operational performance, SLAs, and service delivery metrics • Ensure audit readiness and compliance with internal HR policies, procedures, and controls • Support domestic and international employee movement processes • Coordinate employee benefits administration with internal and external stakeholders • Process notices period waivers and ensure accurate updates in HR systems • Upload, maintain, and manage exit-related documentation in HR tools Required Skills & Competencies • Strong proficiency in Microsoft Excel and PowerPoint • Strong analytical skills with high attention to detail and a structured approach to problem-solving • Excellent verbal and written communication skills • Experience working with HRMS platforms such as Oracle HCM Preferred Skills Exposure to Oracle Fusion HCM, HDL (HCM Data Loader), and OTBI – HCM for reporting and analytics will be considered an added advantage Qualifications & Experience • Education: Graduate in any discipline • Experience: 3–5 years of relevant experience in HR Operations and Payroll - Payroll experience will be a strong advantage • South Africa payroll exposure preferred