Assistant Manager - Sales & Marketing

Job description

Roles & Responsibilities: Salesand Customer Acquisition: Work on achieving volume/ revenue targetsset by the vertical in terms of getting direct import and export customers(Consignee), forwarders and CHAs container volume in CFS Create a plan to target and acquire newcustomers out of the allocated list of customers Map the details of all existing andpotential customer with focus on Direct Importers and Exporters, CHAs andForwarders with their area of operations Track, analyze and report marketdevelopment periodically Market the CFS services which includesExports, Imports, Reefer activities, ODC handling and value added services toprospective customers mainly consignees, International & Domesticforwarders and CHAs Generate revenue by adding in newcustomers and increase business from existing customers by increase theirwallet share Do market research to identify largeImporters and Exporters who requires CFS services and share the findings withCFS Management In conjunction with Sales Headmethodically set monthly, quarterly and annual volume targets based onindividual clients total volume and the market share required by the CFS ClientManagement: Develop and nurture professional andpersonal relationships with key resource and touch points across assignedclient base: engagement to facilitate and ensure client satisfaction, businessretention and opportunity development Via client engagement tactics consistentlystrive to create top-of-mind awareness and identity for the CFS Maintain excellent customer relationshipand provide customer service support including customer feedback on services Visit customers on regular basis, discussand understand their requirement, finalize commercials and conclude thebusiness Visit each assigned client at a frequencydetermined by and consistent with business value and potential Formally and immediately notify eachclient of any developments, circumstances or incidences likely to impact theirbusiness Apply commercial judgment to identify andconvert cross-selling opportunities Ensure client rebate is as per stipulatedguidelines by the CFS management Implement and monitor CRM program forrespective clients Desired Candidates Profile: Skills: Should be able to identify potentialopportunities in the market and bring in new business Should have good communication skills andpositive attitude. Able to contribute in generating revenueand meet the set target individually Should be flexible to travel across PANIndia