Associate Technical Services Engineer

Job description

Job Location: Chennai Location Flexibility: Primary Location Only Req Id: 11333 Posting Start Date: 8/17/26 At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). Job Description - Required Qualifications & Experience • Any Graduate (Japanese language qualification preferred) • 3 to 5 years of relevant work experience • Proficiency in Japanese language (JLPT N2 or above) • ITIL certified with a strong understanding of IT service management and IT operations • Good knowledge of Microsoft Office applications • Excellent communication, coordination, interpersonal, and presentation skills • Experience in vendor management, reporting, and metrics/KPI management • Willingness to work in a 24x7 rotational shift environment from the Chennai office • Experience working with Japanese clients and stakeholders • Experience in project transition and knowledge transfer activities • Strong understanding of end-to-end project delivery and operational processes Technical Skills • Experience in BAU (Business As Usual) operations and support management • Ability to monitor, analyse, and report operational metrics • Familiarity with IT infrastructure and service delivery processes • Good to have hands-on experience or knowledge of: • Windows Administration • Linux Administration Preferred Attributes • Strong stakeholder and vendor management skills • Customer-centric approach with excellent problem-solving abilities • Ability to lead operational activities and coordinate across multiple teams • Experience working in multicultural and client-facing environments, particularly with Japanese customers • Strong ownership, planning, and escalation management capabilities Relocation Supported: Yes Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.