Atlas Copco- Service Engineer/Senior Service Engineer- Bhubaneswar - Power Technique Customer Center

Job description

Your Role We are looking for a Service / Sr. Service Engineer in Power Technique Customer Center who will work towards the Mission provided for Power Technique Service (PTS) Division • The Individual should bear positive attitude to make an efficient, agile and service driven organization • The individual should ensure total Customer satisfaction generate the feel-good factor and driving customer delight, • Retain existing customer loyalties with increasing YOY. • Ensure on-time booking of service hours in SJA module & manage forward planning of jobs • Initiate Direct service to End customers & improve Direct Service business. • Focus & achieve on timely completion of service issues • Focus on all the service parameters & stay aligned to the target defined • Implement ECBs, SB & Technical Changes as per PC Guidelines at field level • Co-ordinate with Product specialist, HO reducing escapes and share quality feedback / suggestions timely. • Capable of conducting in house training for key customers & dealer team • Organize Service Camps/Road Shows and other field activities • Effective & timely update of PTS Systems (DMS, MOL, QLINK, FLEETLINK, MYWARRANTY, POWERCONNECT, MAM2 etc.) • Support product companies / Marketing for new product trails • Identify Non-service Taking customers & Educate benefits of availing Genuine services & spares. • Work on Dealer Team management – Guide dealer Service engineers & provide technical support for service request (Dealer & Customer), Stock recommendation & Ensure adequate inventory stock at dealer end basis installed units to reduce breakdown time. • Support to achieve budgeted spares order booking & sales targets • Drive self-serviceability module execution • Capable of independently handling Service Quotes. • Special focus on Manpower development of the dealers • Generate Direct Service Revenue To succeed, you will need Qualifications: Degree or Diploma in Mechanical/Electrical Engineering Knowledge • 3 to 5 years experience • Service and Spares sales in Compressor / Construction/ Mining industries will be an added advantage • Good knowledge on Air compressors, Engine will be preferred • Language Known –Hindi, English Personality Requirements • Good communication Skills with an open minded attitude • Always Ready to gain Knowledge of products and channel dynamics • Computer Skills – E-mails, MS Office must. • Interpersonal skills – Approach to Customers professionally • Energetic, enthusiastic and able to meet stringent deadlines • Ability to Handle / Deliver under pressure • Excellent eye for details • Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time) • Creativity / Innovative Ideas to resolve issues for satisfying Customers • Basic knowledge on Service & Maintenance In return, we offer you • Open and Transparent working Culture with continious learning and growth opportunites. • A friendly, family like atmosphere • A culture known for respectful interaction, ethical behaviour and integrity. • Potential to see your ideas realized and to make an impact. • New Challenges and new things to learn every day City Bhubaneshwar Last Day to Apply 11 September 2026 Start a journey of endless opportunities At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future. We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.