B2B Commerce Architect

Job description

JD: B2B Solution Architect Role Summary As a Senior Salesforce Technical Architect, you will be the trusted technical advisor and leader for our complex Salesforce ecosystem, with a primary focus on B2B Commerce and CPQ (Revenue Cloud). You will be responsible for designing and delivering scalable, secure, and high-performing solutions that seamlessly unify the customer's journey from product discovery and configuration to quote, approval, and order fulfillment. This role demands a blend of deep platform expertise, strategic thinking, and exceptional communication skills. Key Responsibilities 1. Solution Architecture & Design (40%) § Lead the end-to-end architecture for large-scale, complex implementations involving Salesforce B2B Commerce and CPQ/Revenue Cloud . § Design holistic solutions that create a seamless flow between commerce storefronts, product catalogs, quoting engines, and backend ERP/CRM systems. § Develop comprehensive Technical Architecture Documents (TAD) and Solution Design Documents (SDD) that address complex business processes like guided selling, multi-tier pricing, approval workflows, and subscription billing. § Architect for high-volume transactions, data synchronization, and performance optimization across the integrated landscape. § Evaluate and govern the selection of AppExchange packages and custom solutions. 2. B2B Commerce & CPQ/Revenue Cloud Leadership (30%) § Provide expert guidance on B2B Commerce platform capabilities, including data models, tax/payment integrations, and custom storefront development. § Architect complex product and pricing models in CPQ, including multi-attribute pricing, usage-based pricing, and advanced discounting structures. § Design solutions for quote-to-cash processes, integrating with contract management and subscription billing systems. § Define the migration and growth strategy for the commerce and CPQ platforms, ensuring they scale with business needs. § Serve as the ultimate technical authority on best practices for B2B Commerce and CPQ. 3. Technical Strategy & Governance (20%) § Establish and enforce technical standards, development best practices, and security protocols for the entire Salesforce platform. § Lead technical governance forums, including architecture review boards and code review sessions. § Mentor and upskill a team of developers and solution architects on advanced commerce and CPQ concepts. § Manage the technical roadmap and drive initiatives to reduce technical debt and improve platform health. 4. Stakeholder Collaboration & Integration (10%) § Collaborate with business stakeholders, product managers, and VPs of Sales/Marketing to translate complex business requirements into a coherent technical vision. § Architect and oversee the implementation of critical integrations with ERP (e.g., SAP, Oracle), CRM, and other enterprise systems using middleware (e.g., MuleSoft) and APIs. § Clearly articulate technical trade-offs, solution options, and architectural decisions to both technical and executive audiences. Required Qualifications & Experience § Experience: 8+ years of hands-on experience in the Salesforce ecosystem, with at least 3+ years as a Technical Architect or Lead Architect on complex, integrated projects. § Domain Expertise (Must Have): § Salesforce B2B Commerce: Deep, proven experience architecting and implementing B2B Commerce solutions. Must understand the storefront architecture, cart & checkout flows, and catalog management. § Salesforce CPQ/Revenue Cloud: Expert-level knowledge of the CPQ data model (Products, Price Rules, Quote Lines, Amendments) and experience designing complex pricing and quoting solutions. § Certifications: Must hold current Salesforce Application Architect and/or System Architect certifications. Technical Architect (CTA) or active pursuit of CTA is a massive plus. § B2B Commerce Cloud Digital Developer and Salesforce CPQ Specialist certifications are highly desirable. Desired Skills & Competencies § Technical Skills: § Mastery of Apex, Lightning Web Components (LWC), and integration patterns (REST, SOAP, event-driven). § Strong data architecture skills, with experience handling large data volumes and complex data migration strategies. § Expertise in DevOps and CI/CD processes (e.g., Copado, Gearset, Azure DevOps). § Experience with integration middleware (MuleSoft, Boomi, etc.) is a significant advantage. § Soft Skills: § Exceptional leadership, communication, and presentation skills. § Strategic thinker with the ability to see the "big picture" while managing critical details. § Strong client-facing and negotiation skills. § Proven ability to lead through influence in a matrixed organization.