BA - Intranet

Job description

Job Title: Digital Transformation / Product Manager Experience: 10-12 years Role - We are looking for a Digital Product Manager with strong product ownership instincts to work on high - impact digital initiatives. The ideal candidate brings a unique blend of business understanding, user empathy, and digital product thinking. You will act as the bridge between business, design, and engineering teams — ensuring product journeys are user-friendly, scalable, and aligned with strategic goals. Key Responsibilities - • Collaborate with product managers and business stakeholders to define and document end-to-end digital journeys (e.g., onboarding, servicing, PL, top-up). • Translate business goals into BRDs, FSDs, wireframes, and user flows that are easy to understand by tech, design, and QA teams. • Actively contribute to product roadmap discussions, feature prioritization, and sprint planning. • Conduct user journey mapping, gap analysis, and benchmarking to identify areas for improvement. • Own requirement grooming, UAT planning, and testing coordination for product releases. • Work closely with UI/UX teams to ensure journeys are intuitive and aligned with the digital experience strategy. • Coordinate with third-party vendors for integrations Required Skills & Experience: • 10-12 years of experience as a Business Analyst, preferably with exposure to both customer- facing digital platforms and internal employee systems • Strong understanding of personal loan journeys, onboarding flows, and self-service modules • Proven experience in defining or revamping intranet portals or employee apps for mid-to-large organizations.