Branch Manager - Banking
Jana Small Finance Bank · Gwalior, Madhya Pradesh, India
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Jana Small Finance Bank · Gwalior, Madhya Pradesh, India
Job description Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1. Drive CASA book growth, yield, fee income, and business quality targets. 2. Manage branch sales and service environment effectively. 3. Build and deepen relationships with retail customers. 4. Plan and execute cross-sell strategies and improve sales productivity. 5. Lead local sales campaigns and promotions. 6. Foster a customer-centric culture that ensures high engagement and satisfaction.