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Branch Manager - Banking
Jana Small Finance Bank · Gwalior, Madhya Pradesh, India
8–15 yrs experiencefull_timePosted 1mo ago
Jana Small Finance Bank · Gwalior, Madhya Pradesh, India
**Job description** **Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality.** **Primary Responsibilities:** **1. Drive CASA book growth, yield, fee income, and business quality targets.** **2. Manage branch sales and service environment effectively.** **3. Build and deepen relationships with retail customers.** **4. Plan and execute cross-sell strategies and improve sales productivity.** **5. Lead local sales campaigns and promotions.** **6. Foster a customer-centric culture that ensures high engagement and satisfaction.**