Business Analyst

Job description

Location Name: Pune Corporate Office - Mantri Job Purpose To enable successful delivery of Consumer App and Web Application initiatives by driving requirement analysis, stakeholder coordination, and end-to-end collaboration between Business, COE, IT, Delivery, and QA teams, thereby enhancing customer experience and supporting BFL’s digital transformation objectives. [JD\\_PMO\\_BA\\_GB03 | Word] Duties And Responsibilities Duties and Responsibilities: • Leads the App from originating the requirement to its delivery i.e. Need identification; requirement gathering; coordinating with agency/marketing agency for designing of mobile frontend; interacting with internal IT delivery team and QA. • Coordinate with Business, COE, and Product stakeholders for requirement gathering and clarification. • Translate business requirements into BRD, FRD, user stories, workflows, and functional specifications. • Coordinate with IT system stakeholders for dependency mapping and solution alignment. • Work closely with Delivery, Development, and QA teams for implementation and testing support. • Support sprint planning, grooming, UAT, release management, and production deployment activities. • Track requirements across the project lifecycle and ensure timely delivery. • Facilitate stakeholder discussions, walkthroughs, and requirement signoffs. • Identify risks, blockers, and gaps and proactively drive resolution. • Support digital transformation initiatives focused on customer journeys and digital experience. • Prepare regular status reports, dashboards, and project communication updates. • Ensure adherence to Agile delivery methodology and SDLC processes. • Participate in solution evaluation and process improvement initiatives. • Strong in mobile application technologies –Preferably IOS and Android; (Exp in Android is essential) • Experience of onsite project management using agile methodology is essential. • Understanding of Apple/Android ecosystem best practices for application development. • Sufficient experience in both management of software projects and functional management of software development teams. • Develop full-scale project plans and communication documents using the Agile methodology. • Estimate the resources and participants needed to achieve project goals. Set and continually manage project expectations with team members and other stakeholders. • Identify and resolve issues and conflicts within the project team. • Identify and manage project dependencies and critical path. • Develop required materials including technical specifications, project and resource plans, project updates, and presentation materials. • Develop short term and long-term project plans, priorities and objectives • Understanding of available framework(s) for application development on iOS platform. • Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution • Ability to multi-task under pressure and work independently with minimal supervision. • Excellent communication skills • Expert knowledge of application operations • Expert abstract reasoning, problem isolation and trouble shooting skills • Good knowledge of ITIL practices • Experienced in working under pressure and tight deadlines Key Decisions / Dimensions • Prioritization of business requirements in consultation with stakeholders. • Requirement clarification and functional recommendations. • Coordination approach for dependency management and issue resolution. • Escalation of project risks, blockers, and delivery concerns. • Sign-off readiness for functional requirements and UAT support. Major Challenges • Managing multiple stakeholders with changing priorities and tight timelines. • Handling requirement dependencies across multiple IT systems. • Coordinating between Business, Delivery, QA, and external partners. • Managing requirement clarity and scope during Agile delivery cycles. • Balancing business expectations with technical feasibility. Required Qualifications And Experience • Qualifications • Should have 1– 5 years of mobile/digital domain experience • Prior & relevant experience in Mobile Apps domain across multiple operating systems • Work Experience • Should have 1– 5 years of mobile/digital domain experience • Prior & relevant experience in Mobile Apps domain across multiple operating systems • Should have understanding of different app types (native, HTML5, Hybrid etc.) • Skills Keywords • Should have knowledge of system interfaces required for building apps • Demonstrated success & achievement orientation. • Excellent communication skills. • Strong bias for action and driving results in a high-performance environment. • Excellent relationship skills. • Exceptionally high motivational levels and needs to be a self-starter. • Requirement Gathering • Business Analysis • Agile / Scrum • BRD / FRD Documentation • SDLC Knowledge • Cross-functional Coordination