Business Development Manager

Job description

Key Responsibilities Business Planning & Growth • Support the Business Head in formulating business and growth plans. • Drive portfolio growth across MSME LAP, Working Capital, Supply Chain Finance, and Machinery Finance products. • Monitor business performance against budgets and growth targets. • Identify growth opportunities and recommend corrective actions to improve business outcomes. Sales Performance Management • Drive achievement of business disbursement, revenue, and profitability targets. • Conduct periodic reviews with Zonal and field sales teams. • Monitor sales funnel metrics including lead generation, login, sanction, disbursement, and conversion ratios. • Ensure productivity enhancement across sales channels and geographies. KRA & Target Management • Design and implement KRAs and scorecards for sales teams. • Drive target allocation, tracking, and performance reviews. • Monitor individual, regional, and product-wise productivity metrics. • Support performance evaluation and incentive tracking. Portfolio & Collections Governance • Monitor portfolio quality, delinquency trends, and collection efficiency. • Conduct regular reviews with frontline team teams to drive portfolio health. • Coordinate with Product, Risk and Credit teams to ensure sustainable portfolio growth. MIS & Business Analytics • Develop and review business MIS dashboards. • Track key performance indicators including disbursements, sanctions, productivity, yield, portfolio quality, collections, liabilities CASA • Present actionable insights and management reports to senior leadership. • Drive data-based decision-making across the business. Invoice & Vendor Management • Manage vendor invoices related to sourcing channels, agencies, technology partners, and business operations. • Ensure timely verification, approvals, and processing of invoices. • Monitor budget utilization and cost efficiency. Stakeholder Management • Collaborate with Credit, Operations, Product, Risk, Collections, Finance, and Technology teams for seamless execution. • Drive issue resolution and process improvements across business functions. • Facilitate regular business review meetings and leadership updates. Key Performance Indicators (KPIs) • Business disbursement achievement • Portfolio growth and profitability • Productivity per sales resource • Login-to-sanction and sanction-to-disbursement conversion ratios • Collection efficiency and portfolio quality metrics • KRA and target achievement across teams • Turnaround time improvements • Accuracy and timeliness of MIS and management reporting • Cost and invoice management efficiency Desired Candidate Profile Experience • 3-7 years of experience in Commercial Banking, MSME Banking, Business Banking, or NBFC lending. • Experience in sales management, business analytics, portfolio management, and stakeholder coordination. Skills • Business planning and performance management • Sales governance and productivity management • Strong analytical and MIS capabilities • Portfolio monitoring and collections understanding • Excellent communication and stakeholder management • Leadership and team management skills • Proficiency in Excel, PowerPoint, and business reporting tools Educational Qualification • MBA / PGDM (Finance, Marketing, Banking) preferred.