Business Operations Senior Manager

Job description

The Senior Manager will lead large-scale cost transformation and productivity improvement programs for clients, helping organizations redesign cost structures, optimize value chains, improve profitability, and accelerate growth through digital, automation, and AI-driven solutions. The role requires direct engagement with C-suite executives and leadership of complex transformation initiatives. Key Responsibilities • Lead enterprise-wide cost and productivity transformation programs. • Partner with senior client executives to identify performance improvement opportunities. • Drive cost optimization initiatives across SG&A, operations, workforce, procurement, technology, and support functions. • Develop and implement operating model redesigns and transformation roadmaps. • Apply analytics, benchmarking, automation, and AI to deliver measurable business value. • Create business cases, financial models, value realization plans, and governance mechanisms. • Lead cross-functional and global teams to execute strategic initiatives. • Build trusted relationships with senior stakeholders and provide strategic advisory support. • Develop executive-ready presentations, transformation playbooks, and board-level recommendations. • Support business development, solution development, and thought leadership initiatives. Required Qualifications • 10-15+ years of experience in consulting, business transformation, strategy, operations, finance, or performance improvement. • Strong experience in cost optimization, productivity improvement, and operating model transformation. • Proven ability to lead large, complex, multi-workstream programs. • Experience working directly with C-suite and senior business leaders. • Strong financial and commercial acumen, including P&L analysis and business case development. • Experience leveraging data analytics, automation, and AI-enabled solutions. • MBA, CA, CFA, Engineering, or equivalent advanced qualification preferred.