Capacity Manager- B3- Hyderabad and Chennai
Wipro · Hyderabad, Telangana, India
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Wipro · Hyderabad, Telangana, India
Job description: Job Description The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders. Primary Skills • ITIL Capacity Management • Infrastructure Capacity Planning • Performance Monitoring & Analysis • Capacity Forecasting & Trending • Capacity & Availability Management • Dynatrace, Splunk, AppDynamics or similar monitoring tools • Data Analytics and Reporting • Python/Automation (preferred) Secondary Skills • ITIL Service Management • Problem Management • Availability Management • Disaster Recovery Concepts • ServiceNow • Agile Methodologies • Performance Testing & Engineering Key Responsibilities • Monitor infrastructure utilization and identify capacity bottlenecks. • Develop short-term and long-term capacity forecasts. • Create and present capacity planning reports and executive dashboards. • Analyze performance trends and recommend optimization strategies. • Work with application, infrastructure, network, and operations teams to assess capacity impacts of new projects. • Define capacity thresholds and establish proactive monitoring mechanisms. • Conduct capacity reviews and governance meetings with stakeholders. • Support performance testing activities and validate infrastructure readiness. • Ensure compliance with ITIL Capacity Management processes. • Drive automation initiatives for capacity reporting and forecasting. • Collaborate with service owners to optimize resource utilization and control costs. • Provide recommendations for hardware, software, and cloud capacity upgrades. Experience • 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management. • Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,