City Food Safety Manager

Job description

**Responsible for leading food safety compliance, audit execution, regulatory readiness & non-compliance governance across assigned sites across City. The role includes managing Food** **Safety Executive(s), driving closure of audit findings, partnering with site and central teams & ensuring consistent adherence to FSSAI requirements, internal hygiene standards & Zepto** **FSMT governance expectations.** **KEY RESPONSIBILITIES** **Internal Audits** - **Plan, lead and oversee scheduled food safety audits and hygiene inspections across assigned sites across City.** - **Ensure audits are conducted using standardized internal food safety checklists and governance protocols.** - **Validate audit observations, objective evidence, photographs and risk classifications submitted by Food Safety Executive(s).** - **Prioritize Critical, High, Medium and Low findings and ensure appropriate escalation for high-risk issues.** - **Ensure timely submission and quality review of site visit and audit reports.** **Regulatory Readiness** - **Drive site-readiness assessments in advance of external food safety audits and regulatory inspections.** - **Ensure site-level licenses, permits and statutory displays are valid, updated, and appropriately maintained.** - **Identify regulatory gaps and coordinate corrective actions with site and central teams.** - **Represent and support site teams during regulatory inspections, as required.** **Non-Compliance (NC) Management** - **Own the non-compliance tracking process for the assigned cluster and ensure all audit findings are accurately logged.** - **Lead root-cause discussions with relevant departments and ensure practical corrective and preventive actions are defined.** - **Monitor CAPA progress, drive timely closure and remove execution blockers with site leadership.** - **Review and approve closure evidence for non-compliances based on risk severity and governance requirements.** - **Escalate overdue, repeated or high-risk NCs to senior food safety leadership for intervention.** **Governance & Reporting** - **Maintain weekly compliance dashboards and trackers for the assigned City.** - **Analyze audit scores, recurring observations, NC ageing and site-level compliance trends.** - **Prepare structured updates and insights for leadership reviews and governance meetings.** - **Guide, review, and support Food Safety Executive(s) in audit execution, reporting quality and site follow-ups.** - **Escalate systemic or recurring site-level issues and recommend preventive interventions.**