Collection-DFSO-Recovery Manager

Job description

Job Title: Collection-DFSO-Recovery Manager Job Details: Business Unit: Collections Team: Collections-DFSO Reports to: Regional/Zonal Recovery Manager Location: West/North/East/South Job Function: Recovery Role Type: Individual Contributor Direct Reports: NIL Travel: Moderate Job Band: D2-D3 Created: 04.12.2019 Updated: Sept 25 Version: 2.0 Job Purpose: Collect overdue amounts or close SME customer relationships Coordinate legal actions for settlement or recovery Engage EEG Pre NPA customers for regularization Handle high-value, consortium, insolvency cases (Senior Manager) Job Responsibilities: Manage NPA account portfolio Follow-up with customers for recovery Scrutinize documents for recovery strategies Negotiate settlements with defaulters Coordinate legal team for case filing Assist legal team in court hearings Manage customer complaints Conduct SARFAESI process as Authorized Officer Update seniors via Label Credit Review Provide recovery data to internal/external teams Meet delinquent customers for repayment Provide feedback on defaulting segments Educational Qualifications: Graduation: Any stream Key Skills: Work under adverse environments Knowledge of SARFAESI, Sec 138, recovery regulations Knowledge of MS Office, Excel Perseverance Experience Required: Minimum: 5-7 years (Banking/non-Banking) Exposure to banking recovery a must Senior Manager: 10-12 years hands-on recovery Understanding of RBI circulars/regulations Major Stakeholders: Relationship Managers/Unit Heads/Territory Heads Area/Regional Credit Manager Operations Team Advocates & Law Firms Administration Department Valuers Security Agencies