Colo Manager

Job description

Responsibilities A. Colocation Operations Management • Manage end-to-end operations of the colocation data center facility. • Ensure 24x7 uptime and operational continuity for power, cooling, network, and security. • Oversee space, power, and rack allocations based on business needs and customer requirements. • Monitor environmental controls, load distribution, and facility health via DCIM tools. B. Customer & Stakeholder Management • Serve as the primary point of contact for colocation customers. • Coordinate access, change requests, and service tickets through ITSM platforms. • Support customer onboarding, audits, compliance visits, and capacity expansions. C. Infrastructure Management • Oversee maintenance of electrical, mechanical, and IT infrastructure: • UPS systems, generators, transformers • Precision cooling systems • Fire detection & suppression systems • Structured cabling & network connections • Ensure preventive and corrective maintenance is carried out on schedule. D. Vendor & Partner Management • Work closely with vendors, OEMs, facility teams, and service providers. • Ensure adherence to SLAs and verify completion of contracted services. • Review vendor performance and recommend improvements. E. Compliance, Security & Audit Readiness • Ensure facility compliance with certifications such as ISO 27001, ISO 20000, SOC2, TIA-942, Uptime Tier standards. • Maintain strict adherence to physical security protocols and access management. • Facilitate internal and external audits. F. Capacity, Reporting & Documentation • Track and manage capacity for space, power, and cooling. • Prepare dashboards, utilization reports, and incident summaries. • Maintain accurate documentation including diagrams, SOPs, MOPs, and EOPs. Experience & Education • Bachelors degree in engineering (Electrical, Mechanical, Electronics, or equivalent). • 5–12 years of data center or mission-critical facility operations experience; minimum 3+ years managing a colocation environment. • Strong understanding of: • Power and cooling systems • Data center facility standards • Cabling, networking basics, rack management • DCIM and ITSM toolsRole & responsibilities Preferred candidate profile Only Date center candidates Preferred.