COO's Office (Business Analyst)

Job description

KEY RESPONSIBILITIES • Define, track, and report key business and team performance metrics. • Build and maintain internal performance dashboards and reports. • Work with teams to establish and monitor OKRs, KPIs, and other business metrics. • Create clear visualizations and data displays for leadership and teams. • Help enable real-time/regular visibility of important metrics across the organization. • Analyze trends, identify gaps, and highlight areas requiring attention. • Partner with different teams to understand their data requirements and translate them into meaningful metrics. • Ensure data accuracy, consistency, and reliability across dashboards and reports. • Present insights and recommendations to business and leadership teams. • Drive adoption of a data-driven decision-making culture across the organization. REQUIREMENTS • 5–8 years of experience in Business Analytics, Data Analytics, Business Intelligence, or a similar role. • Strong understanding of business metrics, KPIs, and performance measurement. • Hands-on experience building dashboards and reports using tools such as Power BI, Tableau, Looker, or similar. • Strong SQL and data analysis skills. • Experience working with OKRs, goal tracking, or organizational performance metrics is highly preferred. • Ability to communicate complex data and insights in a simple, business-friendly manner. • Strong stakeholder management and problem-solving skills. • Ability to work independently and take ownership of metrics and reporting.