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Job description

Key Responsibilities1. Cashless Pre-Authorization & Verification • Eligibility Check: Verify patient insurance cards, corporate credit letters, or authenticate beneficiaries on the Ayushman BIS portal using Aadhaar/Ration cards. • Initial Approvals: Prepare and submit clinical documents on corporate TPA portals and the Ayushman TMS portal to secure early approval. • Enhancements: Monitor ongoing IPD cases and file for financial extension approvals when treatment costs exceed initial limits. 2. Hospital Billing & Tariff Compliance • Service Posting: Post daily charges for room rent, ICU, OT, pharmacy, and diagnostics into the Hospital Information System (HIS). • Rate Application: Apply correct tariff codes as per agreed corporate contracts and standard Ayushman package rates. • Pre-Discharge Audit: Cross-verify final summaries and clinical charts against bills to eliminate under-billing or over-billing errors. 3. Discharge Processing & Counseling • Co-Pay Management: Calculate and explain non-payable items, deductibles, or co-payments clearly to patients before discharge. • Smooth Clearance: Process final bills within target turnaround times to maintain smooth hospital bed turnover. 4. Claims Upload & Query Resolution • File Assembly: Compile complete claim files including discharge summaries, original bills, investigation reports, and mandatory pre/post-op photos. • Portal Submission: Upload clean claims on respective insurance and government portals within 24 to 48 hours of discharge. • Query Settlement: Address and resolve technical or medical queries raised by TPA doctors or the State Health Agency (SHA) auditor to prevent rejections. Key Performance Indicators (KPIs) • Discharge Time: Complete the final billing process within 2 hours of receiving clinical discharge orders. • Claim Rejections: Keep the final claim rejection and deduction rate below 3%. • Submission Speed: Ensure 100% of claims are digitally submitted within 48 hours of patient exit. Preferred candidate profile

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