Walk-in || Deputy Manager

Job description

Deputy Manager Audit Department Job Summary We are looking for an experienced and detail-oriented Deputy Manager – Audit to support the hospital's internal audit and compliance functions. The role will be responsible for conducting audits across clinical, operational, financial, billing, and support departments, identifying process gaps, assessing risks, and ensuring compliance with hospital policies, SOPs, and applicable regulatory requirements. Key Responsibilities • Plan and conduct internal audits across clinical and non-clinical departments. • Conduct audits of IPD, OPD, Emergency, OT, ICU, Pharmacy, Diagnostics, Billing, Insurance/TPA, Stores, Purchase, and other support functions. • Review patient files, medical records, billing documents, approvals, consents, and supporting documentation. • Verify billing accuracy, revenue leakage, discounts, refunds, write-offs, and package billing. • Identify process deviations, control weaknesses, compliance gaps, and potential financial risks. • Review adherence to hospital SOPs, policies, statutory requirements, and accreditation standards. • Conduct clinical process audits in coordination with relevant clinical and nursing teams. • Review documentation, authorization, discharge processes, medication records, and other applicable clinical processes. • Prepare detailed audit reports highlighting observations, risks, root causes, and recommendations. • Follow up with departments on Corrective and Preventive Actions (CAPA) and ensure timely closure of audit observations. • Track recurring audit findings and recommend process improvements to prevent recurrence. • Coordinate with Finance, Operations, Medical Administration, Nursing, Quality, HR, Pharmacy, Billing, and other departments during audits. • Support management in identifying areas of operational improvement and cost control. • Assist in fraud-risk identification, revenue protection, and prevention of financial leakage. • Maintain audit records, working papers, checklists, and MIS reports. • Present significant audit findings to senior management and recommend appropriate corrective actions. • Support external audits, statutory audits, accreditation audits, and regulatory inspections when required. Reports To: Manager / Head – Internal Audit / Finance & Hospital Administration