Corporate Insurance & Employee Benefits

Job description

Role - Corporate Insurance & Employee Benefits Experience - • 1 - 4 years in insurance, TPA, corporate insurance, claims, employee benefits, or healthcare operations preferred. Qualifications - • Graduate degree in any field. Key Responsibilities - • Assist Employees with understanding of policy benefits, Exclusions and claim processing. • Maintaining the Response TAT through dedicated mail id • Coordinate for cashless request & Reimbursement Claims with TPA/ Insurer/ Broker/ Hospital. • Monitor & follow up on Claim Status with TPA. • Ensure timely follow-up on Queries claim with employees. • Escalate complex issues to higher-level support teams. • Ensuring accurate and up-to-date record-keeping of employee related grievances. • Continuously evaluate and improve the processes for efficiency and employee satisfaction. Role competency - • Good communication and interpersonal skills. • Strong Follow-up and coordination skills. • Knowledge of insurance products and processes. • Good understanding of Cashless and reimbursement claims • Ability to handled multiple cases simultaneously. • Experience with Office 365. • Coordination with internal departments to ensure seamless work done. • Ability to work under pressure, especially during critical/ urgent cases. In case of any query, kindly connect with Sanjana Mehra Email id: sanjana.mehra@coforge.com