A
CSE - Tiruvallur
Aditya Birla Capital · State of Tamil Nādu, India
0–3 yrs experiencefull_timePosted 2mo ago
Job description
• Customer Handling • Attend to customer queries (walk?in / calls / emails) • Provide information on: • Policy details • Premium payments • Claims process • Policy benefits • Policy Servicing • Handle requests like: • Address / contact updates • Nominee changes • Policy revival • Fund switch / withdrawal (ULIP cases) • Claims & Documentation • Guide customers on claim submission process • Verify and collect required documents • Coordinate with backend/claims team for closure
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