Customer Relationship Manager- Ready Mix Conctrete

Job description

Role & responsibilities Job Description Customer Relationship Manager- (Ready mix concrete) 1. Position Details • Business: Cement HO • Unit: RMC • Function: Sales & Marketing • Department: Marketing Key Result Areas (KRA) & Accountabilities 1. Business Development • Identify and prioritize market opportunities. • Develop proposals and presentations for prospective clients. • Gather competitor insights (pricing, discounts, market trends). 2. Customer Management • Visit project sites regularly. • Build relationships with site engineers, project managers, and influencers. • Ensure smooth execution and coordination. 3. Industry Analysis • Conduct market analysis of the assigned territory. • Track competition and assess market position. 4. Order Planning & Execution • Coordinate with CSD for new customer creation in SAP. • Ensure correct customer data entry before dispatch. 5. Receivables Management • Monitor outstanding payments and collections. • Handle defaulter cases and cheque bounce issues. • Ensure timely invoicing and documentation. • Track daily sales and collection performance. 6. Pricing & Sales Closure • Close deals within approved pricing guidelines and achieve sales Achieve sales and revenue targets as per KPIs Preferred candidate profile Any graduation Telugu Language require -Hyderabad Filed marketing, B2B sales and Direct sales exp required Who can attend face to face interview AUG-3rd-2026