Customer Service Executive - HCV Finance - Motor Finance - Sales

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Jamshedpur. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the finance industry. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide excellent customer service and ensure satisfaction. - Respond to customer complaints and concerns promptly. - Collaborate with internal teams to resolve complex issues. - Maintain accurate records of customer interactions and transactions. - Identify opportunities to upsell and cross-sell products or services. ### Job Requirements - Minimum 2 years of experience in customer service, preferably in the finance industry. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent problem-solving and analytical skills. - Proficient in using computer systems and software applications. - Strong attention to detail and organizational skills. ### About Company Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients. The selected candidate will be working at our office located on Hans Stoehr Road in Jamshedpur. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.