Customer Service Executive - NCV Finance - Motor Finance

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Muzaffarpur. The ideal candidate will have 2-7 years of experience in customer service, preferably in the automotive industry. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide excellent customer service and ensure satisfaction. - Respond to customer complaints and concerns promptly. - Collaborate with internal teams to improve customer experience. - Develop and maintain strong relationships with customers. - Identify opportunities to upsell and cross-sell products or services. ### Job Requirements - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and meet deadlines. - Excellent problem-solving and analytical skills. - Proficient in MS Office and other software applications. - Strong attention to detail and organizational skills. - Ability to work collaboratively as part of a team. ### About Company Tata Capital Ltd is a leading financial institution in the automotive industry, providing innovative financial solutions to its clients. We are committed to delivering exceptional customer service and building long-term relationships with our customers. The selected candidate will be working on Kalambagh Road, Muzaffarpur. Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.