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Customer Service Executive - UCV Finance - Motor Finance

Tata Capital · Guntur, Andhra Pradesh, India - Narasaraopet, Andhra Pradesh, India

~₹3L (est.)0–5 yrs experiencefull_timePosted 5 days ago
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Job description

Looking for a skilled Customer Service Executive to join our team in Narsaraopeta and Arundelpet. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide timely and accurate information about products and services. - Build strong relationships with customers to increase loyalty and retention. - Collaborate with internal teams to resolve complex customer complaints. - Develop and implement process improvements to enhance customer satisfaction. - Maintain high product knowledge to effectively communicate with customers. ### Job Requirements - Excellent communication and interpersonal skills are essential. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong problem-solving skills and attention to detail are required. - Experience in customer service or sales is preferred. - Ability to work collaboratively as part of a team. - Strong analytical and organizational skills to prioritize tasks and manage time effectively. ### About Company Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.