Customer Support Executive

Job description

**Role & responsibilities** : To manage all the escalation for health insurance claims To revert on the calls and emails regarding the Health Claims Queries Provide accurate information regarding claims status ,policy details, and procedure Ensure quick resolution of customer issues while maintaining services quality **Preferred candidate profile** Minimum 1 year of experience in customer support or similar role Strong communication in english and problem solving skills Ability to handle customer complaints and escalation efficiently