Deputy Manager

Job description

**Company Description** Bajaj Finserv, founded in April 2007, is the financial services arm of the Bajaj Group and one of India’s fastest-growing, most diversified non-banking financial companies (NBFCs). The organization operates across lending, insurance, and wealth advisory, offering 24 products across 12 product lines. Its philosophy of “never settle for good and go for great” drives continuous innovation and a strong focus on customer-centric solutions. With a footprint that spans the length and breadth of India, Bajaj Finserv provides significant opportunities for growth, learning, and advancement for professionals in the financial services sector. **Role Description** The Deputy Manager role is a full-time, on-site position based in Irinjalakuda. This role involves overseeing day-to-day branch operations, ensuring compliance with internal policies and regulatory requirements, and supporting the achievement of sales and portfolio quality targets. The Deputy Manager will collaborate with cross-functional teams to drive customer acquisition, manage existing customer relationships, and resolve service issues in a timely manner. Responsibilities also include reporting on performance metrics, supporting process improvements, mentoring team members, and contributing to initiatives that enhance customer experience and operational efficiency. **Qualifications** - Strong financial services knowledge, preferably in lending, insurance, or wealth advisory, with the ability to understand NBFC products and processes. - Demonstrated experience in branch or team management, including planning, performance tracking, and people development. - Excellent communication and interpersonal skills, with the ability to build and maintain customer and stakeholder relationships. - Solid analytical and problem-solving abilities, with proficiency in using MS Office and basic reporting tools. - Bachelor’s degree in finance, business, commerce, or a related discipline; a postgraduate qualification or relevant certifications are an advantage. - Proven ability to work in a fast-paced, target-driven environment while maintaining high standards of compliance and customer service. - Familiarity with local market dynamics in Irinjalakuda or surrounding regions will be considered beneficial.