Deputy Manager - Commercial Vehicle Retail

Job description

Job Summary This position is open with Bajaj Finance ltd. Responsibilities • Meeting exceeding business goals/targets in different products ie. Loans Insurance bundled/Non-Bundled through Lead fulfilment Field Activity on existing Data Base • Manage, control own all channels businesses. • Recruit, retain, manage build a productive team of Off Roll employees • Maintain delinquency on the portfolio, in line with the Product Segment. • Take Care of customer Escalations and Complaint • Monitor measure key conversion, productivity data penetration metrics • Learning and Understanding of CRM lending system - Salesforce.com Finnone is must. • Effectively engage with Credit, Operations Risk teams. • Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. • Tracking cases at every stage to have better control. Required Qualifications and Experience • Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage • Ensure to update status within 24 hrs of lead received. • Ability to Recruit FOS through different channels. • Maintain a pickup percentage as per the metric. • Maintain FOS productivity as the metric. • Excellent Team Handling and problem resolving ability. • Good hands on experience and knowhow for working on Data Management and MS Office. • A good team leader to handle the team and achieve the set target. • Exceptionally high motivational levels and needs to be a self-starter.