Deputy Manager - Operations and Service

Job description

Location Name: Tirunelveli Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities '- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines • Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too. • Responsible for end to end disbursement and payment process for Secured and Unsecured business. • Drive adherence to various process and policies defined by central teams at location level. • Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps. • Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team. • Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and working on improvising the overall process efficiency. • Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level. Required Qualifications And Experience "'- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations. • Effective verbal and written communication skills. • Problem solving skills with strong attention to detail."