Enterprise Content Management

Job description

Title: ECM Administrator – IBM FileNet Experience: 5 • years Location: Noida Skills Required: IBM FileNet ECM platform Notice Period: Immediate joiner or up to 1 month. We at Coforge are seeking a “ECM Administrator" to support IT operations in a fast-paced manufacturing environment Key Responsibilities: • Administer, monitor, and maintain the IBM FileNet ECM Platform . • Perform installation, configuration, patching, upgrades, and environment maintenance activities. • Manage users, groups, roles, and access permissions across the FileNet environment. • Monitor system health, performance, and repository availability. • Troubleshoot platform, application, and content repository issues. • Handle incidents, service requests, and problem management activities within agreed SLAs. • Coordinate with OEM/vendor support teams for issue resolution and escalation. • Perform backup, recovery, and preventive maintenance activities as per FMS scope. • Ensure adherence to security, compliance, and operational standards. • Prepare technical documentation, operational reports, SOPs, and knowledge articles.