Executive - Guest Relations

Job description

We are looking for a highly skilled and experienced Executive - Guest Relations to join our team at Aster DM Healthcare Limited in Kannur. The ideal candidate will have a strong background in healthcare and excellent guest relations skills. **Roles and Responsibility** - Manage front office operations, ensuring seamless day-to-day activities. - Develop and implement effective guest relation strategies to enhance patient satisfaction. - Coordinate with various departments to ensure efficient service delivery. - Handle customer complaints and feedback professionally and courteously. - Maintain accurate records of patient interactions and transactions. - Collaborate with the management team to achieve business objectives. **Job Requirements** - Minimum 2 years of experience in guest relations or a related field. - Strong knowledge of healthcare industry practices and regulations. - Excellent communication and interpersonal skills. - Ability to work effectively in a fast-paced environment. - Proficient in MS Office and other relevant software applications. - Strong problem-solving and analytical skills.