Gold Loan Officer

Job description

Responsibilities • Evaluate the purity and value of gold brought in by customers. • Process and verify loan applications against gold collateral. • Ensure compliance with financial regulations and company policies. • Maintain detailed records of loan transactions and gold appraisals. • Provide exceptional customer service and address customer queries. • Promote gold loan products and services to potential customers. • Conduct periodic audits and reviews of gold loan cases. Qualifications • Bachelors degree in Finance, Business, or a related field. • Proven experience in banking or financial services, preferably in gold loans. • Strong understanding of financial regulations and compliance. • Excellent customer service and communication skills. • Detail-oriented with strong analytical abilities. Skills • Gold evaluation • Loan processing • Financial analysis • Customer service • Compliance management • Record-keeping • Sales promotion • Microsoft Office Suite