Gold Loan Officer
Jana Small Finance Bank · Jabalpur, Madhya Pradesh, India - Murwāra, Madhya Pradesh, India - Satna, Madhya Pradesh, India
Jana Small Finance Bank · Jabalpur, Madhya Pradesh, India - Murwāra, Madhya Pradesh, India - Satna, Madhya Pradesh, India
**Responsibilities** - Evaluate the purity and value of gold brought in by customers. - Process and verify loan applications against gold collateral. - Ensure compliance with financial regulations and company policies. - Maintain detailed records of loan transactions and gold appraisals. - Provide exceptional customer service and address customer queries. - Promote gold loan products and services to potential customers. - Conduct periodic audits and reviews of gold loan cases. **Qualifications** - Bachelors degree in Finance, Business, or a related field. - Proven experience in banking or financial services, preferably in gold loans. - Strong understanding of financial regulations and compliance. - Excellent customer service and communication skills. - Detail-oriented with strong analytical abilities. **Skills** - Gold evaluation - Loan processing - Financial analysis - Customer service - Compliance management - Record-keeping - Sales promotion - Microsoft Office Suite