Group Product Manager

Job description

**Group Product Manager** **About LeadSquared** LeadSquared is a SaaS platform that helps sales and marketing teams automate their processes and drive predictable revenue growth. Our Mobile CRM product powers field sales, service, and collections teams for enterprises across industries enabling them to work efficiently from anywhere, often in low-connectivity environments. **About the Role** We are looking for an experienced **Group Product Manager (GPM)** to lead the strategy, roadmap, and execution for our **Mobile CRM** product line. This is a senior individual leadership role for someone who has deep expertise in building and scaling mobile applications, understands the nuances of mobile-first product design, and can translate customer problems into a compelling product vision for field-force users. You will own the end-to-end product charter for Mobile CRM from discovery and prioritization to design, engineering collaboration, and go-to-market while also mentoring a team of product managers working under you. **What You'll Do** - Define and own the product vision, strategy, and multi-quarter roadmap for LeadSquared's Mobile CRM offering. - Lead a team of Product Managers, providing mentorship, setting priorities, and ensuring high-quality execution across the mobile product line. - Deeply understand the workflows of field sales, service, and collections users, and translate their pain points into scalable mobile product solutions. - Drive the complete product lifecycle for mobile apps problem discovery, requirement definition, UX collaboration, engineering handoff, QA, release, and post-launch iteration. - Partner closely with engineering leads to make key technical/product trade-off decisions specific to mobile (offline-first architecture, sync mechanisms, battery/data efficiency, device fragmentation, native vs. cross-platform trade-offs). - Own key mobile app metrics — adoption, engagement, retention, app store ratings, crash-free sessions, performance benchmarks and drive continuous improvement. - Work with design teams to ensure the mobile experience is intuitive, fast, and optimized for field usage (including low-bandwidth and offline scenarios). - Collaborate with Sales, Customer Success, and Support teams to gather market feedback, understand competitive positioning, and shape GTM narratives for mobile capabilities. - Represent the voice of the customer internally, and the voice of the product externally with prospects, customers, and analysts as needed. - Stay current on mobile platform changes (iOS/Android OS updates, app store policies, emerging mobile technologies) and proactively assess their impact on the roadmap. **What We're Looking For** - **8–12 years** of overall product management experience, with a significant portion spent building and scaling **mobile applications** (native iOS/Android and/or cross-platform). - Proven experience owning a mobile product end-to-end from 0-to-1 builds or major mobile platform overhauls to sustained scaling and iteration. - Strong understanding of mobile-specific product considerations: offline-first design, data sync, push notifications, app performance, battery optimization, and device/OS fragmentation. - Experience managing or mentoring other Product Managers, with the ability to set direction and hold a team accountable to outcomes. - A strong track record of using data to drive product decisions comfort with analytics tools, app performance dashboards, and A/B testing. - Excellent stakeholder management skills, with experience working closely with engineering, design, sales, and customer success teams. - Prior experience in CRM, SaaS, or enterprise B2B products is a strong plus. - Experience with field-force, sales-force automation, or logistics/service mobile apps is highly valued. - Strong communication skills able to articulate product vision clearly to both technical and non-technical audiences, including senior leadership and customers. - A customer-obsessed mindset, with a bias for shipping fast and iterating based on real-world feedback.