GTM AI Manager, Sales Analytics

Job description

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a GTM AI Manager, Sales Analytics to join our team. This is a Bangalore role, reporting to the Sr. Director, GTM Operations in the Sales BI & Analytics department. In this role, you will solve complex business problems using data to drive the growth of the organization across sales and related functions. You will leverage advanced analytics, Python, Snowflake, and cutting-edge Generative AI tools to transform raw data into actionable strategic insights. What you’ll do (Role Expectations) • Collaborate with internal stakeholders to understand business challenges and develop analytical solutions to positively impact business performance • Drive Generative AI initiatives by utilizing generative AI tools and techniques to design, prototype, and implement solutions using large language models and existing AI tooling • Utilize prompt engineering to craft, optimize, and test effective prompts for large language model tools to maximize outputs and insights for business applications • Develop and optimize AI agents capable of assisting with decision-making such as in chatbots or enhancing operational efficiency within sales and related functions • Evaluate options regarding appropriate modeling techniques or algorithms and present complex data in an uncomplicated, easy-to-understand way to drive action Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Hands-on experience in advanced statistical analysis, constructing complex statistical models, and working with large language models like OpenAI or Anthropic along with relevant frameworks • Proven experience building, deploying, and managing AI agents or autonomous applications designed to handle tasks such as chatbots or workflow automation • Proficiency in Python, relevant machine learning libraries such as PyTorch, TensorFlow, or Scikit-learn, and using SQL to build data models via ETL tools like DBT • Ability to drive analytics solutions in a multi-disciplinary environment while managing multiple concurrent projects and collaborating with diverse internal teams What Will Make You Stand Out (Preferred Qualifications) • Experience fine-tuning open-source large language models or implementing advanced retrieval-augmented generation pipelines specifically tailored to optimize sales operations metrics and forecasting • Advanced experience leveraging Snowflake and Salesforce.com to deliver predictive intelligence for enterprise sales pipelines • Demonstrated capability in translating complex data models into clear, actionable strategic roadmaps for executive leadership #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects