HC & Insurance Operations Senior Representative

Job description

Job Summary NTT DATA, Inc. currently seeks a BPO HC Insurance Operations Senior Representative to join our team in Chennai or Coimbatore. Responsibilities • Read and understand the process documents provided by the customer. • Analyze the insurance claims and process as per standard operating procedures. • To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations. • Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. Requirements • 0-1 year of experience in any Healthcare BPO. • University degree or equivalent that required 3+ years of formal studies. • Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have. • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. • Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements. • Ability to communicate (oral/written) effectively in English to exchange information with our client.