Hub Manager - Middle Mile

Job description

**Designation** - Hub Manager **Location** - Chennai (we will consider local candidates only) **Graduate with minimum of 6** - 10+ years of experience in operations in courier industry. Experience in HUB Management / Middle Mile / Logistics Warehouses **is Mandatory** **Mention these details and ping me ur CV - 6361689168** **Current CTC =** **Expected CTC =** **Notice Period =** **Total work experience =** **Current Location =** **Role Overview:-** HUB Manager has the overall responsibility for planning and execution of entire Middle mile Operations & implementation of Operations SOPs. Daily responsibility included activities like management of TAT of incoming consignment and disbursal, HUB Operations and resolution of major complaint & queries. - Management of Processing of Consignments through our Hubs and timely Connection of the load in the Scheduled Routes. - Management of Load Processing Variance - Process Adherence - Timely Connection of Load as per Scheduled Cut-Offs - Resolution of Queries - Team management. - Improve processes, policies, and practices so as to achieve companys goals and ensure regional hubs adhere to company-wide laid down rules and guidelines - Excellent Leadership skills to keep their employees motivated, resolve conflicts and make hard decisions - Good Decision making skills/ability that affect the company - Help improve the efficiency of support services and also ensure free flowing communication amongst the stakeholders - Work hand-in- hand with top management in order to develop and implement new plans/ideas that will enhance the operations of the company at large - Timely Evaluating performance - Responsible for overall performance of Middle mile - Ability to Analyze and think strategically - Must have customer service skills and be able to maintain a consistent, high level Of service