IT Analyst Technical Infrastructure (Senior Cloud Engineer)

Job description

**Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About Caterpillar** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Your Impact Shapes the World at Caterpillar Inc** When you join **Caterpillar**, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Summary** We are looking to add a skilled **IT Analyst Technical Infrastructure (Senior Cloud Engineer**) to join the **Enterprise Cloud Adoption team within the Caterpillar IT Division** as we expand our team to support AI and Machine Learning workloads. The preference for this role is to be based out of **Whitefield PSN Office, Bangalore** **What you will do** - Deploy cloud technologies based on requirements gathered from business partners - Perform implementation and integration tasks for medium to large, complex in-house developed systems and/or purchased software solutions without close supervision - Assist business partners with documentation, training and usability efforts - Troubleshoot infrastructure and/or application connectivity issues across a complex global network - Enhance and adhere to architectural designs, processes and procedures - Manage and plan your deliverables using the Agile methodology - Provide high-level consulting to teams utilizing the sandbox environments, ensuring velocity in proof-of-concept activities - Ensure operational activities are completed within the required OLAs/SLAs. - Collaborate with Caterpillar IT teams to enable foundational functionality as defined in the service enablement process **What you will have:** - 7+ years in infrastructure operations or applications development, with special emphasis in areas of AI and machine learning - Bachelor’s degree in computer science or related Information Technology degree - Industry certification, with Solution Architect, AI or Machine Learning focus preferred - Experience using the Agile methodology - Experience working with CI/CD pipelines, specifically Azure DevOps or GitHub - Experience with technical leadership or lead developer role with practical experience in cloud computing, architecture work, systems or application design, and development - Strong verbal and written communication (English), teamwork, analytical, and interpersonal skills - Strong problem solving and customer service skills - Shift Timing: 01:00-10:00PM IST. - **This position requires candidate to work a 5-day -a -week schedule in the office.** **Skills Required:** **Technical Excellence**: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Level Working Knowledge: - Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues. - Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. - Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services. - Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence. - Helps others solve technical or procedural problems or issues. **Technology Advising:** Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain. Level Working Knowledge: - Assesses the current technology environment, expressed needs and initiatives of client organizations. - Uses an effective consulting method to present technology solutions that resolve stated client business issues. - Advises clients regarding a family of specific products, technologies or services in a technology domain. - Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a domain of technology expertise. - Achieves consulting relationship rating of 'professional' by delivering timely, meaningful advice meeting client needs in a narrow set of specific technologies. **Hardware Infrastructure**: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization. Level Working Knowledge: - Assists in integrating IT hardware with the organization's existing systems. - Participates in the implementation of IT hardware within the organization. - Tracks operational problems related to IT hardware and reports them directly to the supervisor. - Assists in designing the main features of IT hardware ac