IT Operations Analyst

Job description

**Roles and Responsibilities :** - Provide application support to Finacle Core Banking applications, ensuring timely resolution of issues and minimal downtime. - Monitor system performance, identify bottlenecks, and implement optimizations to improve overall efficiency. - Collaborate with cross-functional teams to resolve complex technical issues related to Linux servers and Oracle SQL databases. - Develop and maintain documentation for IT processes, procedures, and knowledge sharing within the team. **Job Requirements :** - 3-6 years of experience in IT Operations or Application Support role. - Strong understanding of Finacle Core Banking applications and their integration with other systems. - Proficiency in managing 24x7 production environments on Linux platforms using Oracle SQL databases. - Strong knowledge in linux/Solaris (EOD jobs shell triggered) - Oracle SQL- (store procedures pkgs,triggers, and performance finetuning) - Finacle EOD/BOD (Batch operations, job monitoring/scheduling & Exception monitoring) - Good knowledge in ETL/CRON jobs - CBS domain knowledge specially (GL interest accrual, charges collection batch, ETC) - Good to have shell scripting knowledge in banking domain applications - Strong knowledge in date rollover issues and query level debugging in oracle specially for long running queries, index issues, table locks - Extent knowledge of API’s integration and flow