Lead - Change & Release Management
Northern Trust · Pune, Maharashtra, India
Northern Trust · Pune, Maharashtra, India
**Lead - Change & Release Management Pune** **Role Overview** A Lead Change and Release Management leader is sought to own and continue to evolve the Management function, enabling safe, predictable, and efficient delivery of production changes across a complex, highly regulated technology environment. This role is accountable for ensuring that change governance enables business outcomes, balancing velocity, stability, risk, and regulatory expectations at enterprise scale. **Key Responsibilities** **Governance, CAB & Risk Decisioning** - Lead the end to end Change Management process, ensuring compliance with **IT controls, regulatory standards, and enterprise risk frameworks** - Actively participate in **Change Advisory Board (CAB)** forums, driving **collaborative, well informed change decisions** - Partner closely with **Business Units (BUs), Technology, and Operations leaders** to ensure risk based, outcome focused decisioning on changes - Promote and sustain a **risk aware, decision driven change culture** , with strong exception evaluation and mitigation strategies - Partner with **Risk & Control, Audit, and other Lines of Defense** to evidence control monitoring and ongoing compliance - Oversee internal and external change audits, ensuring timely execution, transparent issue management, and senior leadership visibility **Operational Excellence** - Define, implement, and enforce **SLAs across the full change lifecycle** - Produce **executive ready month end change reporting** , highlighting throughput, risk trends, systemic issues, and improvement opportunities - Drive **continuous improvement initiatives** to improve production stability and operational maturity **Technology, Delivery & Tooling Enablement** - Partner with the Change Management Product Owner to enable **tooling modernization and workflow automation** , including requirements, testing, and enterprise adoption - Leverage enterprise platforms such as **ServiceNow, Azure DevOps, Clarity, and other PPM / ITSM tools** - Apply a strong understanding of **application delivery models, release practices, and testing readiness** when assessing change risk and deployment confidence **Leadership & Stakeholder Partnership** - Lead, and develop a high performing Change Management team - Communicate clearly and credibly with senior management, enabling informed and timely decision making **Experience & Qualifications** **Required** - Minimum **8 years of experience** in the IT industry, with senior leadership accountability - Minimum 2 **years of experience** leading Change and/or Release Management functions within large, complex environments - **Prior career experience in software development or engineering** , enabling deep understanding of application lifecycles, deployment risk, and delivery constraints - Prior exposure to **testing disciplines** **minimum 2 years** (system, integration, or user acceptance testing) strongly preferred - Minimum **4 years of experience** working within development or engineering led organizations - Proven expertise with **ITSM controls, ITGCs, and audit frameworks** - Bachelor's degree required Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.