Manager - Accounts Receivable

Job description

**Job Summary:** Provides analytical support as a member of the accounts receivable team. **Key Responsibilities:** Prepares analyses and reports for the accounts receivable team; makes recommendations for changes to methods and processes based on the analyses prepared. Prepares statistical reporting, including financial performance, variance explanations, and cost analysis. Resolves moderately complex accounts receivable and credit issues and problems. Builds and maintains relationships with external customers, other Finance disciplines and work teams. Executes special projects as assigned. **Competencies:** Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Drives results - Consistently achieving results, even under tough circumstances. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities.  Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities and risks to provide insight to stakeholders regarding financial impact to drive business improvement; evaluates financial results against targets to communicate conclusions to all stakeholders; ensures integrity of financial data by investigating variances and determining corrective actions to resolve identified issues.  US Generally Accepted Accounting Principles - Evaluates US accounting standards to record transactions in compliance with requirements and company policies; assesses the accounting requirements and objectives to determine the implications on the business and communicate to stakeholders with varying financial knowledge.  **Education, Licenses, Certifications:** College, university, or equivalent degree in Accounting, Finance, or related field equivalent related work experience required.  **Experience:** 7-8 years **JOB DESCRIPTION** **Manager - Accounts Receivable** | | | | --- | --- | | **Position Title** | **Manager Accounts Receivable** | | **Grade** | CC01 – SG04 | | **Function** | Cummins Services Finance – Accounts Receivable | | **Work Location** | Pune, India (Mandatory Work from Office) | | **Role Type** | Individual Contributor (IC) | | **Shift Timings** | US Shifts (Mandatory) | **1. Job Highlights** - **Role:** The AR Manager will lead end-to-end Accounts with accountability for Collections, Cash Application oversight, Dispute Management, AR reporting, reconciliations, governance, compliance, and process excellence. The ideal candidate will bring strong stakeholder management, analytical thinking, digital transformation capability, and hands-on experience in managing complex AR portfolios within Shared Services, GBS, or multinational environments. - **Role Type:**Individual contributor role (IC) - **Impact:** Direct contribution to Days Sales Outstanding (DSO), cash flow optimization, working capital efficiency, and customer experience. - **Exposure:** Cross-functional collaboration with Sales, Credit, Collections, Dispute Management, and Finance teams across US, Europe, and India regions. - **Learning:** The role will partner closely with Finance, Sales, Operations, regional stakeholders, and business leaders to drive timely cash collections, reduce overdue balances, improve working capital, strengthen customer relationships, and deliver measurable improvements across AR performance metrics. - **Work Mode:** Mandatory Work from Office at Pune location. - **Shift:** Mandatory US Shifts - **Culture:** Inclusive, collaborative, and psychologically safe environment fostering continuous learning and career growth. **Key Responsibilities** **1. Collections & Accounts Receivable Management** - Lead AR operations including collections, customer account management, overdue follow-up, escalation handling, and collection strategy execution to improve cash flow and reduce aged receivables. - Review AR aging, past due balances, collection effectiveness, and customer payment behavior to identify high-risk accounts and drive timely corrective action. - Develop and monitor collection strategies, payment follow-ups, and escalation plans while maintaining strong customer relationships and business alignment. **2. Cash Application, Reconciliations & Month-End Close** - Oversee cash application activities, unapplied cash resolution, customer account reconciliations, and accurate maintenance of AR balances. - Drive timely month-end close activities, reporting submissions, reconciliations, journal support, and audit readiness for AR-related processes. - Ensure accuracy, completeness, and control compliance across receivables reporting, reconciliation, and close deliverables. **3. Dispute Management & Customer Escalations**