Manager - Information Technology - Noida - Sector 62

Job description

- Understanding business needs and knowing how to create and manage the respective business application - Conferring with users, studying system flow, data usage, and work processes following the software development lifecycle - Identifying, prioritizing and executing tasks in the software development life cycle - Performing validation of release build with IT vendor against the business requirement - Collaborating with the internal teams and vendors to fix and improve system - Attend in-person meetings with business user to analyse, troubleshoot and diagnose UAT/production observations - Actively update, maintain and monitor applications - Deploy, Install and configure business applications/patches - Respond to customer inquiries and assist in troubleshooting and resolving queries - Complete detailed reports listing requests to technical assistance, steps taken to resolve - Create/manage documents pertaining to troubleshooting